General Personal Injury FAQs — New Braunfels

• ❓What should I do if Encompass Insurance says “You didn’t follow doctor’s orders.” after my New Braunfels crash?
  Insurers like Encompass Insurance often use lines such as “You didn’t follow doctor’s orders.” to stall or minimize claims. Even injuries like ankle fracture can be life-changing. In New Braunfels, we gather medical proof, challenge delay tactics, and, if needed, push for a damages awarded in settlement conference — outcomes in our files include results up to 2.39M.
• ❓Do I have to take a low offer or can we fight for a better result?
  You never have to accept a lowball. We negotiate hard with insurers, and when needed we move toward a damages awarded in settlement conference. Our case histories include results such as 1.33M. The goal is simple: fair compensation for your losses in New Braunfels.
• ❓An adjuster told me “This is the most we’re allowed to offer..” Can a New Braunfels personal injury lawyer still help?
  Yes. Adjusters regularly say “This is the most we’re allowed to offer.,” even when liability and damages are strong. We document fault with police reports, witnesses, and experts, then negotiate with carriers like Loya Insurance Group. If they won’t deal fairly, we prepare for a award confirmed during arbitration and pursue full compensation.
• ❓Will a gap in my medical care ruin my case in New Braunfels?
  Not necessarily. Life, work, and delayed onset symptoms happen. We explain the timeline and connect you with appropriate providers. When adjusters say “The pain you’re describing is subjective.,” we counter with consistent documentation so the insurer can’t weaponize normal scheduling gaps.
• ❓The insurance company says my treatment wasn’t necessary — do I have options?
  Absolutely. Carriers (e.g., Infinity Property & Casualty) often second-guess medical care to cut payouts. For clients such as a landscaper struck by passing car with Galeazzi fracture, we use treating-physician opinions, imaging, and billing audits to prove care was reasonable and related to the crash.
• ❓How do I respond if the adjuster claims my injuries were pre-existing?
  Even if you had prior issues, the law in New Braunfels allows recovery when a crash aggravates a condition. We show the before/after difference with records and expert testimony — critical for injuries like clavicle fracture. Don’t accept “There’s a coverage issue we’re reviewing.” at face value.