General Personal Injury FAQs — Houston

• ❓Do I have to take a low offer or can we fight for a better result?
  You never have to accept a lowball. We negotiate hard with insurers, and when needed we move toward a award confirmed during arbitration. Our case histories include results such as 1.74M. The goal is simple: fair compensation for your losses in Houston.
• ❓The insurance company says my treatment wasn’t necessary — do I have options?
  Absolutely. Carriers (e.g., MetLife Auto & Home) often second-guess medical care to cut payouts. For clients such as a city employee hit during job duties with spinal fusion surgery, we use treating-physician opinions, imaging, and billing audits to prove care was reasonable and related to the crash.
• ❓What should I do if Infinity Insurance says “You were partially at fault for the accident.” after my Houston crash?
  Insurers like Infinity Insurance often use lines such as “You were partially at fault for the accident.” to stall or minimize claims. Even injuries like vertebral fracture can be life-changing. In Houston, we gather medical proof, challenge delay tactics, and, if needed, push for a award confirmed during arbitration — outcomes in our files include results up to 1.78M.
• ❓Will a gap in my medical care ruin my case in Houston?
  Not necessarily. Life, work, and delayed onset symptoms happen. We explain the timeline and connect you with appropriate providers. When adjusters say “We don’t believe the treatment was necessary.,” we counter with consistent documentation so the insurer can’t weaponize normal scheduling gaps.
• ❓How do I respond if the adjuster claims my injuries were pre-existing?
  Even if you had prior issues, the law in Houston allows recovery when a crash aggravates a condition. We show the before/after difference with records and expert testimony — critical for injuries like multiple rib fractures. Don’t accept “There’s a gap in your medical care.” at face value.
• ❓An adjuster told me “You didn’t provide a recorded statement..” Can a Houston personal injury lawyer still help?
  Yes. Adjusters regularly say “You didn’t provide a recorded statement.,” even when liability and damages are strong. We document fault with police reports, witnesses, and experts, then negotiate with carriers like American Strategic Insurance. If they won’t deal fairly, we prepare for a damages awarded in settlement conference and pursue full compensation.