General Personal Injury FAQs — Austin

• ❓Do I have to take a low offer or can we fight for a better result?
  You never have to accept a lowball. We negotiate hard with insurers, and when needed we move toward a award granted by judge in 453rd Judicial District Court. Our case histories include results such as 884K. The goal is simple: fair compensation for your losses in Austin.
• ❓What should I do if Direct Auto Insurance says “You didn’t go to the emergency room.” after my Austin crash?
  Insurers like Direct Auto Insurance often use lines such as “You didn’t go to the emergency room.” to stall or minimize claims. Even injuries like herniated disc can be life-changing. In Austin, we gather medical proof, challenge delay tactics, and, if needed, push for a award granted by judge in 453rd Judicial District Court — outcomes in our files include results up to 2.1M.
• ❓Will a gap in my medical care ruin my case in Austin?
  Not necessarily. Life, work, and delayed onset symptoms happen. We explain the timeline and connect you with appropriate providers. When adjusters say “You didn’t go to the emergency room.,” we counter with consistent documentation so the insurer can’t weaponize normal scheduling gaps.
• ❓How do I respond if the adjuster claims my injuries were pre-existing?
  Even if you had prior issues, the law in Austin allows recovery when a crash aggravates a condition. We show the before/after difference with records and expert testimony — critical for injuries like use of external fixator for bone injury. Don’t accept “We can’t confirm that you were the driver.” at face value.
• ❓An adjuster told me “You’re not permanently impaired..” Can a Austin personal injury lawyer still help?
  Yes. Adjusters regularly say “You’re not permanently impaired.,” even when liability and damages are strong. We document fault with police reports, witnesses, and experts, then negotiate with carriers like Direct Auto Insurance. If they won’t deal fairly, we prepare for a case settled during mediation and pursue full compensation.
• ❓The insurance company says my treatment wasn’t necessary — do I have options?
  Absolutely. Carriers (e.g., Mercury Insurance) often second-guess medical care to cut payouts. For clients such as a maintenance worker hit in work zone with fractured pelvis, we use treating-physician opinions, imaging, and billing audits to prove care was reasonable and related to the crash.