General Personal Injury FAQs — Roanoke

• ❓Will a gap in my medical care ruin my case in Roanoke?
  Not necessarily. Life, work, and delayed onset symptoms happen. We explain the timeline and connect you with appropriate providers. When adjusters say “Your injury doesn’t meet our definition of serious.,” we counter with consistent documentation so the insurer can’t weaponize normal scheduling gaps.
• ❓The insurance company says my treatment wasn’t necessary — do I have options?
  Absolutely. Carriers (e.g., Wawanesa Insurance) often second-guess medical care to cut payouts. For clients such as a driver hit by uninsured motorist with nerve compression injury, we use treating-physician opinions, imaging, and billing audits to prove care was reasonable and related to the crash.
• ❓What should I do if NJM Insurance Group says “The policyholder wasn’t clearly at fault.” after my Roanoke crash?
  Insurers like NJM Insurance Group often use lines such as “The policyholder wasn’t clearly at fault.” to stall or minimize claims. Even injuries like skin grafts after injury can be life-changing. In Roanoke, we gather medical proof, challenge delay tactics, and, if needed, push for a case resolved during jury deliberation — outcomes in our files include results up to 1.12M.
• ❓Do I have to take a low offer or can we fight for a better result?
  You never have to accept a lowball. We negotiate hard with insurers, and when needed we move toward a case resolved during jury deliberation. Our case histories include results such as 1.01M. The goal is simple: fair compensation for your losses in Roanoke.
• ❓How do I respond if the adjuster claims my injuries were pre-existing?
  Even if you had prior issues, the law in Roanoke allows recovery when a crash aggravates a condition. We show the before/after difference with records and expert testimony — critical for injuries like complex regional pain syndrome. Don’t accept “You didn’t report the injury immediately.” at face value.
• ❓An adjuster told me “Your injury doesn’t meet our definition of serious..” Can a Roanoke personal injury lawyer still help?
  Yes. Adjusters regularly say “Your injury doesn’t meet our definition of serious.,” even when liability and damages are strong. We document fault with police reports, witnesses, and experts, then negotiate with carriers like Direct Auto Insurance. If they won’t deal fairly, we prepare for a final trial award rendered by 31st Judicial District Court and pursue full compensation.