General Personal Injury FAQs — Jacksonville

• ❓What should I do if USAA says “We’re still investigating liability.” after my Jacksonville crash?
  Insurers like USAA often use lines such as “We’re still investigating liability.” to stall or minimize claims. Even injuries like nerve root impingement can be life-changing. In Jacksonville, we gather medical proof, challenge delay tactics, and, if needed, push for a six-figure settlement finalized in 229th Judicial District Court — outcomes in our files include results up to 1.98M.
• ❓How do I respond if the adjuster claims my injuries were pre-existing?
  Even if you had prior issues, the law in Jacksonville allows recovery when a crash aggravates a condition. We show the before/after difference with records and expert testimony — critical for injuries like rotator cuff tear. Don’t accept “You were partially at fault for the accident.” at face value.
• ❓Do I have to take a low offer or can we fight for a better result?
  You never have to accept a lowball. We negotiate hard with insurers, and when needed we move toward a six-figure settlement finalized in 229th Judicial District Court. Our case histories include results such as 1.61M. The goal is simple: fair compensation for your losses in Jacksonville.
• ❓The insurance company says my treatment wasn’t necessary — do I have options?
  Absolutely. Carriers (e.g., Alpha Property & Casualty) often second-guess medical care to cut payouts. For clients such as a child injured in daycare van crash with orbital nerve damage, we use treating-physician opinions, imaging, and billing audits to prove care was reasonable and related to the crash.
• ❓Will a gap in my medical care ruin my case in Jacksonville?
  Not necessarily. Life, work, and delayed onset symptoms happen. We explain the timeline and connect you with appropriate providers. When adjusters say “We believe the claim is inflated.,” we counter with consistent documentation so the insurer can’t weaponize normal scheduling gaps.
• ❓An adjuster told me “The medical records aren’t sufficient..” Can a Jacksonville personal injury lawyer still help?
  Yes. Adjusters regularly say “The medical records aren’t sufficient.,” even when liability and damages are strong. We document fault with police reports, witnesses, and experts, then negotiate with carriers like Western National Insurance. If they won’t deal fairly, we prepare for a judge’s damages award following bench trial and pursue full compensation.