General Personal Injury FAQs — The Hills

• ❓How do I respond if the adjuster claims my injuries were pre-existing?
  Even if you had prior issues, the law in The Hills allows recovery when a crash aggravates a condition. We show the before/after difference with records and expert testimony — critical for injuries like renal contusion or laceration. Don’t accept “We have to confirm if your policy was active.” at face value.
• ❓Do I have to take a low offer or can we fight for a better result?
  You never have to accept a lowball. We negotiate hard with insurers, and when needed we move toward a settlement reached post-verdict in 201st Judicial District Court. Our case histories include results such as 1.3M. The goal is simple: fair compensation for your losses in The Hills.
• ❓Will a gap in my medical care ruin my case in The Hills?
  Not necessarily. Life, work, and delayed onset symptoms happen. We explain the timeline and connect you with appropriate providers. When adjusters say “The treatment timeline doesn’t make sense.,” we counter with consistent documentation so the insurer can’t weaponize normal scheduling gaps.
• ❓The insurance company says my treatment wasn’t necessary — do I have options?
  Absolutely. Carriers (e.g., Progressive) often second-guess medical care to cut payouts. For clients such as a landscaper struck by passing car with median nerve compression injury, we use treating-physician opinions, imaging, and billing audits to prove care was reasonable and related to the crash.
• ❓What should I do if Liberty Mutual says “The medical records aren’t sufficient.” after my The Hills crash?
  Insurers like Liberty Mutual often use lines such as “The medical records aren’t sufficient.” to stall or minimize claims. Even injuries like proximal humerus fracture can be life-changing. In The Hills, we gather medical proof, challenge delay tactics, and, if needed, push for a settlement reached post-verdict in 201st Judicial District Court — outcomes in our files include results up to 824K.
• ❓An adjuster told me “The medical records aren’t sufficient..” Can a The Hills personal injury lawyer still help?
  Yes. Adjusters regularly say “The medical records aren’t sufficient.,” even when liability and damages are strong. We document fault with police reports, witnesses, and experts, then negotiate with carriers like The General. If they won’t deal fairly, we prepare for a jury awarded damages in 201st Judicial District Court and pursue full compensation.