General Personal Injury FAQs — Spring

• ❓The insurance company says my treatment wasn’t necessary — do I have options?
  Absolutely. Carriers (e.g., Root Insurance) often second-guess medical care to cut payouts. For clients such as a school bus passenger with burns (2nd or 3rd degree), we use treating-physician opinions, imaging, and billing audits to prove care was reasonable and related to the crash.
• ❓An adjuster told me “We need an independent medical examination..” Can a Spring personal injury lawyer still help?
  Yes. Adjusters regularly say “We need an independent medical examination.,” even when liability and damages are strong. We document fault with police reports, witnesses, and experts, then negotiate with carriers like Westfield Insurance. If they won’t deal fairly, we prepare for a seven-figure award granted in 177th Judicial District Court and pursue full compensation.
• ❓Will a gap in my medical care ruin my case in Spring?
  Not necessarily. Life, work, and delayed onset symptoms happen. We explain the timeline and connect you with appropriate providers. When adjusters say “We have to confirm if your policy was active.,” we counter with consistent documentation so the insurer can’t weaponize normal scheduling gaps.
• ❓How do I respond if the adjuster claims my injuries were pre-existing?
  Even if you had prior issues, the law in Spring allows recovery when a crash aggravates a condition. We show the before/after difference with records and expert testimony — critical for injuries like ACL/MCL tear. Don’t accept “Your injuries were pre-existing.” at face value.
• ❓Do I have to take a low offer or can we fight for a better result?
  You never have to accept a lowball. We negotiate hard with insurers, and when needed we move toward a damages awarded in settlement conference. Our case histories include results such as 662K. The goal is simple: fair compensation for your losses in Spring.
• ❓What should I do if Encompass Insurance says “The bills are higher than reasonable market value.” after my Spring crash?
  Insurers like Encompass Insurance often use lines such as “The bills are higher than reasonable market value.” to stall or minimize claims. Even injuries like multiple rib fractures can be life-changing. In Spring, we gather medical proof, challenge delay tactics, and, if needed, push for a damages awarded in settlement conference — outcomes in our files include results up to 1.89M.