General Personal Injury FAQs — Primera

• ❓What should I do if Patriot Insurance says “The policyholder wasn’t clearly at fault.” after my Primera crash?
  Insurers like Patriot Insurance often use lines such as “The policyholder wasn’t clearly at fault.” to stall or minimize claims. Even injuries like liver laceration can be life-changing. In Primera, we gather medical proof, challenge delay tactics, and, if needed, push for a case resolved through court-supervised mediation — outcomes in our files include results up to 1.36M.
• ❓Do I have to take a low offer or can we fight for a better result?
  You never have to accept a lowball. We negotiate hard with insurers, and when needed we move toward a case resolved through court-supervised mediation. Our case histories include results such as 2.19M. The goal is simple: fair compensation for your losses in Primera.
• ❓Will a gap in my medical care ruin my case in Primera?
  Not necessarily. Life, work, and delayed onset symptoms happen. We explain the timeline and connect you with appropriate providers. When adjusters say “We can’t verify your medical provider’s credentials.,” we counter with consistent documentation so the insurer can’t weaponize normal scheduling gaps.
• ❓How do I respond if the adjuster claims my injuries were pre-existing?
  Even if you had prior issues, the law in Primera allows recovery when a crash aggravates a condition. We show the before/after difference with records and expert testimony — critical for injuries like midfoot dislocation. Don’t accept “You didn’t notify us within the required time frame.” at face value.
• ❓An adjuster told me “We’re still investigating liability..” Can a Primera personal injury lawyer still help?
  Yes. Adjusters regularly say “We’re still investigating liability.,” even when liability and damages are strong. We document fault with police reports, witnesses, and experts, then negotiate with carriers like Patriot Insurance. If they won’t deal fairly, we prepare for a case resolved through court-supervised mediation and pursue full compensation.
• ❓The insurance company says my treatment wasn’t necessary — do I have options?
  Absolutely. Carriers (e.g., GuideOne Insurance) often second-guess medical care to cut payouts. For clients such as a child struck exiting school bus with brain stem injury, we use treating-physician opinions, imaging, and billing audits to prove care was reasonable and related to the crash.