General Personal Injury FAQs — Roanoke

• ❓The insurance company says my treatment wasn’t necessary — do I have options?
  Absolutely. Carriers (e.g., Bristol West Insurance Group) often second-guess medical care to cut payouts. For clients such as a commercial van driver with severe hand crush injury, we use treating-physician opinions, imaging, and billing audits to prove care was reasonable and related to the crash.
• ❓What should I do if GuideOne Insurance says “There are inconsistencies in your account.” after my Roanoke crash?
  Insurers like GuideOne Insurance often use lines such as “There are inconsistencies in your account.” to stall or minimize claims. Even injuries like lumbar disc replacement can be life-changing. In Roanoke, we gather medical proof, challenge delay tactics, and, if needed, push for a seven-figure award granted in 462nd Judicial District Court — outcomes in our files include results up to 708K.
• ❓Do I have to take a low offer or can we fight for a better result?
  You never have to accept a lowball. We negotiate hard with insurers, and when needed we move toward a seven-figure award granted in 462nd Judicial District Court. Our case histories include results such as 2.19M. The goal is simple: fair compensation for your losses in Roanoke.
• ❓Will a gap in my medical care ruin my case in Roanoke?
  Not necessarily. Life, work, and delayed onset symptoms happen. We explain the timeline and connect you with appropriate providers. When adjusters say “We don’t believe the vehicle speed contributed.,” we counter with consistent documentation so the insurer can’t weaponize normal scheduling gaps.
• ❓How do I respond if the adjuster claims my injuries were pre-existing?
  Even if you had prior issues, the law in Roanoke allows recovery when a crash aggravates a condition. We show the before/after difference with records and expert testimony — critical for injuries like fractured pelvis. Don’t accept “You can’t prove emotional distress.” at face value.
• ❓An adjuster told me “The bills are higher than reasonable market value..” Can a Roanoke personal injury lawyer still help?
  Yes. Adjusters regularly say “The bills are higher than reasonable market value.,” even when liability and damages are strong. We document fault with police reports, witnesses, and experts, then negotiate with carriers like Liberty Mutual. If they won’t deal fairly, we prepare for a case resolved through court-supervised mediation and pursue full compensation.