General Personal Injury FAQs — Roanoke

• ❓Will a gap in my medical care ruin my case in Roanoke?
  Not necessarily. Life, work, and delayed onset symptoms happen. We explain the timeline and connect you with appropriate providers. When adjusters say “The damage doesn’t match your account of the crash.,” we counter with consistent documentation so the insurer can’t weaponize normal scheduling gaps.
• ❓Do I have to take a low offer or can we fight for a better result?
  You never have to accept a lowball. We negotiate hard with insurers, and when needed we move toward a high-value verdict in 16th Judicial District Court. Our case histories include results such as 1.86M. The goal is simple: fair compensation for your losses in Roanoke.
• ❓The insurance company says my treatment wasn’t necessary — do I have options?
  Absolutely. Carriers (e.g., Shelter Insurance) often second-guess medical care to cut payouts. For clients such as a elderly driver with complex hand laceration with tendon damage, we use treating-physician opinions, imaging, and billing audits to prove care was reasonable and related to the crash.
• ❓What should I do if USAA says “We have to confirm if your policy was active.” after my Roanoke crash?
  Insurers like USAA often use lines such as “We have to confirm if your policy was active.” to stall or minimize claims. Even injuries like ankle fracture can be life-changing. In Roanoke, we gather medical proof, challenge delay tactics, and, if needed, push for a high-value verdict in 16th Judicial District Court — outcomes in our files include results up to 710K.
• ❓How do I respond if the adjuster claims my injuries were pre-existing?
  Even if you had prior issues, the law in Roanoke allows recovery when a crash aggravates a condition. We show the before/after difference with records and expert testimony — critical for injuries like use of external fixator for bone injury. Don’t accept “You didn’t go to the emergency room.” at face value.
• ❓An adjuster told me “We need more documentation..” Can a Roanoke personal injury lawyer still help?
  Yes. Adjusters regularly say “We need more documentation.,” even when liability and damages are strong. We document fault with police reports, witnesses, and experts, then negotiate with carriers like Encompass Insurance. If they won’t deal fairly, we prepare for a judge’s damages award following bench trial and pursue full compensation.